One call when anything in the office breaks.
F5 repairs and maintains the equipment Nashville offices run on — copiers and printers, shredders, laminators, office chairs, sit-stand desks, breakroom appliances, mailroom machines and conference room gear. One company, one work order, one invoice.
- On-site service at your office
- Scope confirmed before work begins
- Corporate accounts with monthly billing
What we repair
If it plugs in, rolls, lifts, feeds paper or brews coffee, there is a good chance we service it. Pick a category or go straight to the work order.
Printers, Copiers & Scanners
Copiers, multifunction printers, laser and inkjet printers, plotters, scanners and fax machines.
Explore →Binding, Laminating & Finishing
Laminators, binding machines, paper folders, cutters, booklet makers and duplicators.
Explore →Shredders & Document Destruction
Cross-cut, micro-cut and high-volume shredders that jam, overheat or will not feed.
Explore →Office Chairs, Desks & Furniture
Chair cylinders and mechanisms, sit-stand desks, filing cabinets, locks and drawer slides.
Explore →Breakroom & Coffee Equipment
Office coffee brewers, espresso machines, water coolers, microwaves and small appliances.
Explore →Mailroom & Shipping Equipment
Folder-inserters, letter openers, envelope sealers, shipping scales and label printers.
Explore →Conference Room & Office Electronics
Projectors, displays, interactive whiteboards, document cameras, docks and peripherals.
Explore →Air, Heat & Water Appliances
Portable air purifiers, dehumidifiers, humidifiers, fans and point-of-use water filtration.
Explore →Time Clocks, Cash & ID Equipment
Time clocks, badge and ID card printers, check scanners, money counters and more.
Explore →Not sure where it fits?
Describe the equipment and the problem on the work order. If it is outside what we service, we will tell you plainly.
Start a work order →How a repair works
Built for the person who just needs it fixed and has six other things going on.
Tell us what is wrong
Submit the work order or call. Make and model help, but you can send the request without them.
We confirm scope and timing
We review the request, contact you, and agree on the visit and how the work will be priced before anything starts.
A technician comes to you
The work is documented on your work order. Pay at completion, by invoice, or on your corporate account.
Stop paying for repairs one service call at a time.
A corporate account lets authorized employees request repairs all month. Every job is documented against your account, and you receive a single consolidated invoice at month end.
- One approved spending authorization instead of a card on every visit
- Named employees who are allowed to request service
- Each job itemized by location, equipment and requester
- One invoice for accounts payable to process
Accounts and repair credit limits are subject to application and approval.
Preventative maintenance
Most breakdowns announce themselves early: a squeal, a streak, a slow feed. Scheduled inspections, cleaning and mechanical adjustments catch wear before it becomes downtime. Available as one-time service or a recurring maintenance agreement.
See maintenance programs →Equipment disposal
When a machine is not worth repairing, we can remove it. Disposal is priced per item by equipment type, size and quantity, and electronics, batteries and refrigerant-bearing appliances are routed to appropriate recycling or recovery channels.
See disposal service →Serving offices across the Nashville region
We are a regional, on-site service provider. Technicians travel to your office in Davidson County and the surrounding counties.
Why offices call F5
One point of contact
The copier vendor will not look at your chairs, and the appliance company will not touch your shredder. We handle the whole office on one work order.
A dispatch target you can plan around
For emergencies we aim to have a technician on the way within one hour. It is a target, stated honestly — not a guarantee.
No surprise work
We confirm the scope with you first. If a repair costs more than the machine is worth, we will say so and can remove it instead.
Billing that suits a business
Pay at completion, by invoice, or put everything on a corporate account with one monthly statement.
Honest about our limits
We are independent, not a manufacturer-authorized dealer. Warranty work, leased postage meters and sealed refrigeration systems go to the right party.
Maintenance, not just rescue
Recurring inspections and cleaning keep equipment out of the emergency queue in the first place.
Common questions
What kinds of equipment does F5 repair?
Printing and copying equipment, document finishing machines, shredders, office chairs and mechanical furniture, breakroom appliances, mailroom equipment, conference room electronics, portable air and water appliances, and specialty machines such as time clocks and ID card printers. The service directory lists each category.
How fast can a technician get here?
For emergency requests, our objective is to have a technician on the way within one hour of receiving the request. That is an operational target rather than a guaranteed arrival time; real timing depends on technician availability, your location and traffic. Routine service is scheduled at a time that works for your office.
How much does a repair cost?
Every dispatch carries a non-refundable outcall charge: $100, or $250 when a technician is requested in under 12 hours. Labor is billed at $95 per hour, and parts are additional. We confirm the scope and estimated cost with you before any work begins. See the Terms of Service.
Do I need to know the make and model?
No. It helps us bring the right parts, but the work order can be submitted without it. A photo of the label or a description of the machine is enough to start.
Are you an authorized dealer for my brand?
F5 is an independent repair company. We are not manufacturer-authorized unless we say so for a specific brand. If your equipment is under a manufacturer warranty or a lease with a service contract, check that coverage first — we will tell you if that is the better route.
Can we be billed monthly instead of per visit?
Yes, through a corporate account. Accounts and credit limits are subject to approval.
Something broken at the office?
Send a work order in about two minutes, or call and talk it through. A non-refundable outcall charge applies to every dispatch; repair scope and cost are confirmed with you before work begins.